Frequently Asked Questions
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Payments come through how exactly? What ways work to make the payment?
You can pay with PayPal. All transactions are processed securely.
Can I return or exchange an item?
Got something you need to send back? Returns and swaps are allowed up to seven days after delivery. Just make sure it has not been used - keep it like new. Reach out to support whenever you’re ready to begin the process.
Do you ship internationally?
Right now, shipping is only within US.
Is shipping free?
Yes, we offer free shipping to every order.
How can I track my order?
After shipping your order, an email arrives with a tracking number inside. Check where things stand whenever needed by using that code. Tracking updates appear each time you look up the details online.
Contact Information
Our team is reachable from Monday to Friday, 9:00 AM – 5:00 PM (EDT) and typically replies within 24 hours on working days.
Reach Us:
Email: support@barcolen.com
Phone Number: +19707724641
Store Name: Barcolen
Warehouse Address:
A. Dvořáka 124
252 65 Tursko
Czech Republic
Business Address:
1128 Grand Ave
Cincinnati
OH 45204
United States